CUSTOMER SERVICES

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TECAUMA 

EXPERTISE & REPAIR WORK


FIELDS OF EXPERTISE
  • Audit of your installations: equipment, software ...
  • Optimization of your production lines
  • Installation of new products
  • Repair work AUTOMATION, ROBOTICS, IT, MECHANICS
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ADVANTAGES
  • Quick phonecall processing
  • Quick repair work
  • Experienced technicians
  • Competitive prices

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TECAUMA 

SPARE PARTS


RECOMMENDATION

In order to protect yourself from the risks of breakdown likely to stop your production, each piece of equipment is delivered with a list of spare parts which you are advised to have in stock. These are components which demand a long lead procurement time or whose failure could totally block the functioning of the machine. We advise our customers to have these parts in stock in order to avoid expensive production halts.


USUAL SPARE PARTS

SEW USOCOME motor, gearmotor, variator, variable-speed gear
ASCO NUMATICS (JOUCOMATIC) pneumatic cylinder, valve, solenoid valve, rod end
SCHNEIDER ELECTRIC cell, sensor, reflector, light-beam barrier, contactor, relay, MMI (man-machine interface, touchscreen)
COVAL vacuum suction cup, venturi
INA SCHAEFFLER ball-bearing guide, linear guide, bearing, linear bearing
LUFRA or KÖBO chain, connecting link, spring clip, sprocket

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ADVANTAGES
  • Spare parts delivery within 48 hours
    (except for specific parts)
  • Important stock enabling quick repair work
  • Competitive prices
  • Spare parts of all brands :
    SEW USOCOME, ASCO NUMATICS (JOUCOMATIC), SCHNEIDER ELECTRIC, COVAL, INA / SCHAEFFLER, LUFRA, KÖBO...
  • A single contact person for the supply of all components in order to SAVE TIME

FOR EXAMPLE

If you need 5 components of different brands:

Consulting each supplier
5 offers = 5 orders = 5 deliveries

Through TECAUMA
1 offer = 1 order = 1 delivery


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Contact After-Sales Service

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Contact our after-sales service :

Mr Franck QUILLAUD


TO ADVISE YOU :
Phone +33 (0)2 51 48 42 44
Fax : +33 (0)2 51 48 34 33
franck.quillaud@tecauma.fr


AVAILABILITY :

Monday to Friday
From 8am to 12.30 pm and from 1.45 pm to 5.30 pm

Except Friday afternoon

NEWS


Salon-industrie-paris-2018-industrie-futur-4-0-TECAUMA

Global Industries 2018 in Paris

27-30 March 2018

Learn more
TECAUMA-renouvellement-qualité-iso-9001

Renewal of our ISO 9001 quality certification

Learn more